Privacy Policy & Terms of Service

Last updated: June 3, 2026

Arrow Pixel ("we," "us," "our") is a technology entity that designs and develops mobile games. With this Privacy Policy, we aim to explain how and why we gather, store, share, and use your personal data in a manner consistent with the laws of the countries where we do business.

This Privacy Policy applies to websites, mobile applications, our marketing and advertising activities on all platforms, and other services that we may provide to you from time to time (collectively, the "Services").

We are the controller of the personal data we hold about you in connection with your use of the Services. This means that we determine and are responsible for how your personal data is used. Under this Terms of Service & Privacy Policy, your personal data shall be processed in order to provide the Services once you download our mobile applications, access and/or play our games, or interact with our Services.

Collection of information

Personal Data Collected Directly from You

We process your personal data in order to provide the Services by downloading, accessing and/or playing our games or using our other Services. Most of this data comes directly from you. We collect the following information you provide in connection with our Services:

Information collected via our customer support channels: when you interact with us via our customer support provider, we ask you to provide your username and email, and any information you choose to provide to allow us to assist you like Game ID, device brand and model, advertising ID, transaction records or device language.
Information you provide when using the Games: when you play Arrow Pixel, we may ask you to choose a username.
Feedback and ratings you provide relating to our Services.

Information we collect automatically through the Services

We collect several different types of information for various purposes to provide and improve our Service to you, including:

Log Information: We log information about your use of the Services, including the type of device you use, the features you use, access times and your location based on your Internet Protocol ("IP").
Device Information: We collect information about the device you use to access the Services, including information about the device manufacture, device model, device's OS, time zone of device, language of device.
Device identifiers: We collect online identifiers of the device you use to access the Services, including IDFA, Google Ads ID, Google Play Account ID.
Usage Information: We collect information relating to your use of the Services, including your game progress, scores, achievements and interactions with other players.
Consumption information: We collect information about your consumption habits relating to your use of the Services, including which purchases you make with both virtual and real currencies and the reception of virtual goods in-game.

Information we collect from third-parties

If you log into the Services using a third-party site or platform such as Facebook, Apple Game Center and Google Sign-In, we access information about you from that site or platform in accordance with the authorization procedures determined by such third-party site or platform provided that you have given the third-party site in question such consent.

Use of information - purpose and legal basis

We use information about you for the following purposes:

To provide and maintain the Services and the game experience;
To enable us to provide our games, to ensure that your purchases are activated, and to provide you with player support if you need it;
To enable us to optimize our Services for you and for the device that you are using;
To communicate with you regarding App-related information, including technical notices, updates, security alerts and support messages;
To detect, prevent and address technical issues and bugs;
To serve advertising and analyze trends, usage and activities in connection with the Services.

Storage of information

Your Information is kept for as long as necessary in order to provide you with the Services or otherwise fulfill the purposes as described above unless further storage is required in order to establish, exercise or defend a legal claim or to comply with applicable law.

Sharing of information

We disclose information about you to the following categories of recipients:

Social networks for social sharing features;
Third parties if we are required to disclose your personal data by applicable law, rule, regulation, legal process;
The authorities if we believe your actions are inconsistent with our policies or to protect the rights, property and safety of us or others;
Advertising network companies for the purpose of serving behavioral advertisements to you within the Services (if consent is provided).

Children

Use of the Services is limited to users aged 13 years and above, except in the European Economic Area, where the Services are limited to users aged 16 years and above. If you are accepting this Privacy Policy and using the Services, you warrant you are 13 (or 16, depends what is applicable) or more years old.

Security

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Payments

We may provide paid products and/or services within the Services. In that case, we use third-party services for payment processing (e.g., Apple Store In-App Payments, Google Play In-App Payments). We will not store or collect your payment card details.

Your Rights

You have certain rights in relation to your Information, including the right to Access, Erasure, Objection, Portability, Correction, and Restriction. To exercise your rights, please contact us via our support email.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, and we will post the updated Privacy Policy on this page. Any new policy will be effective from the date it is published by us.

Contact Us

If you have any questions about this Privacy Policy, would you like to learn more about why, how, and what Personal Data we use, or to request deleting it, please contact us at gdteam.aly@gmail.com.